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BRISBANE BOND CLEANING / BRISBANE END OF TENANCY, BRISBANE EXIT CLEANING FAQ

Bond Cleaning Frequently Asked Questions And Answers.

The property must be cleaned to be representable to the new tenants. The landlord or rental agents will provide you with a checklist.

If the property is not handed back in a representable condition, you may lose your bond money or part thereof.

You will be pleased of how simple it is to use our online booking platform. You can add a carpet clean and window clean if needed at the same time. All prices will be displayed instantly, no waiting for quotes to be emailed to you. Alternatively, you can contact us via email or phone.

No, we will not collect your credit card details at any stage.

We will send you confirmation of our bank details for Direct Deposit or cash on the day.

Payments must be made prior to us starting your job.

Please contact our office for a full refund if cancelled within 24 hours before the cleaners arrive onsite.

We  will provide and use our own cleaning products at all times.

Yes, in general we will need electricity for lights and machinery. If your cleaning site has now power connected, we may need to apply a surcharge for the hire of a power generator.

We will of course communicate with you in regards to access. If you are not available on the day, you could leave the keys with the neighbour, we can pick them up from your agency / landlord or arrange for a hiding spot around the property.

Yes, we will attend to the property to clean any areas or items which may have been missed at the initial clean, this will of course be free of charge. We will also issue a cleaning certificate and invoice on completion of our service(s).

In case any breakage or damage occurs, we guarantee you peace of mind as our business and all cleaners are fully insured.

Yes, in short, the oven and hotplates are included. However, this depends strongly on the condition of the appliance, as at times these type of appliance are very rusty. We cannot guarantee that we can remove all rust or scratches.

No, there are no hidden fees. If there are some other than standard items to be addresses, please let us know at the time of booking the service.

Carpet clean must be booked separately; you can of course do this at the time of booking the clean. Please click the ADD SERVICES button in our booking section.

Please contact us in relation to your requirements. A surcharge may apply for Public Holidays and Sundays.

This of course depends on the size of the property. For a Typical 3 Bedroom + 2 Bathroom home we set approx. 6 hours aside. There will be at least two cleaners onsite.

Even though we endeavoured to cover as many questions as possible there may still be some question you would like to ask. please contact us on 0449 500 500 or drop us a line here and one our team members will get in touch with you.

Custom Packages

Suit Your Needs & Budget

You will not receive your bond money back unless you leave your rental property spick and span for the next tenant. Bond money is normally equivalent to a full month’s rent so is worth calling us for!

You may be confident that you clean the home yourself, but be careful as not to underestimate the hard work required to ensure your landlord or rental agent is satisfied to meet their expectations.

End of lease, or Exit Clean cleaning is certainly more involved than your typical home clean throughout tenancy. You are often dealing with fixtures and appliances that have never been cleaned.

Rather than spending days knee-deep in dust and grime, it only makes sense to leave the demanding task to Exit Clean, after all, that’s all we do.

Having cleaned hundreds of home ready for the new tenant or owner to move it has certainly given us the expertise to handle to taunting task much more efficiently.

For your convenience, we have created three different packages to ensure even the not always required items are covered if needed.

  • Exit Clean Standard Package
    Standard Package Bond Clean with internal window clean.
  • Exit Clean Standard Package with Carpet Clean
    Standard Package Bond Clean with Carpet Clean as required.
  • Exit Clean Standard Package with Internal & External Window Clean
    Standard Package Bond Clean with External Lowset House window clean..

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